Protected link access
Customers open their assigned journey in a browser, with no self-service account or installation.
Claim Evidence features
The complete claim journey in one verifiable system.
From the first customer request to downstream output, every capability is organised around the claim file, its roles and professional review.
Customer and collection
Complete evidence from the source.
A guided mobile journey reduces ambiguity and gaps without requiring an app installation.
Multi-channel notice
Input from a document, typed description or temporary voice recording confirmed by the customer.
Guided photo collection
Contextual requirements, camera or gallery, completeness checks and correction before submission.
Unavailable-photo reason
Customers can explicitly explain why a required photograph cannot be captured.
Documents, data and location
Attachments, financial details and GPS with explicit consent and guided recovery.
Review, receipt and status
Final review, protected receipt and a status page explaining the next step.
Operating modes
Four paths, one evidence structure.
The collection channel changes; the claim file, requirements and control points stay consistent.
Automatic AI
Guided self-service collection with completeness and quality checks.
Assisted Live
A video session with an adjuster, subject to customer-specific configuration and agreed checks.
Instant Survey
A focused 1:1 session started and followed directly by the Studio.
On-site Survey
Adjuster-authenticated collection on site, within the same operational claim file.
Studio workspace
Priorities, claims and collaboration stay clear.
Each role sees the work required for its responsibility, from daily coordination to governance.
Operational dashboard
Attention items, deadlines, recent claims and quick actions in a clear hierarchy.
Claims and guided creation
Source, assignment, people, requirements and confirmation across four validated steps.
Calendar and availability
Week and agenda views, adjuster workload, recurring availability and booking priority.
Chat and notifications
A shared Studio channel, private attachments and operational notifications linked to work.
KPIs and activity
Aggregated claim and team indicators make operational progress visible.
Roles, invitations and audit
Access, identities, organisation branding, invitations and administrative activity history.
AI and human review
AI prepares context; professionals decide.
Outputs remain advisory, linked to sources and correctable by an authorised role.
Notice reading
Structured extraction from file, text or confirmed voice input, with missing fields visible.
Policy Intelligence
Summary of insured party, validity, coverage, values, deductibles, limits and conditions.
Photo quality
Signals about image legibility, completeness and consistency during collection.
Possible fraud indicators
Photographic anomalies presented as advisory signals that require verification.
Assessment and estimate
Assistive damage assessment and an estimate proposal when context is sufficient.
Human verification and feedback
Available sources, editable output and adjuster consultation whenever needed.
Integrations and outputs
Portable data with operational boundaries intact.
Connections apply explicit scopes and preserve claim context on the way in and out.
Integration API v1
Customers, claims, evidence and results through a dedicated REST contract.
Keys and scopes
Organisation credentials, explicit permissions, limits and audited activity.
Integration Pull
Discovery, mapping and preview of a REST source before manual import.
Claim-file exports
ZIP/PDF archives and results for downstream processes and systems.
Receipts and customer status
Minimised, protected outputs confirm what was captured and explain what happens next.
Security and governance
Clear responsibility at every boundary.
Organisations, roles and sensitive capabilities remain separate and verifiable.
Organisation isolation
Queries, mutations and integrations remain within the authorised tenant.
Role boundaries
Customers, Studio teams, adjusters and administrators use distinct surfaces and permissions.
Operational audit
Material activity, reviews and access changes can be reconstructed.
Governed AI capabilities
Policy Intelligence and fraud checks remain subject to their required enablement gates.
Controlled learning
Feedback improves application workflows without provider training on customer data.
Complete demo
Choose the capabilities closest to your process.
We will shape the demo around the role, collection workflow and integration you want to assess.
Request a demo